Cloud Communication solutions enable you to provide the best experience for your customers whilst providing all the tools your team needs to communicate and collaborate effectively. From streamlined processes and increased productivity to cutting costs and more, a cloud or hosted phone system from Elite Group provides a wealth of benefits.
Elite’s cloud-based, feature-rich cloud communication solutions are tailored to meet the needs of your business. Gamma Horizon, 8×8 X Series and Mitel Flex are all highly resilient, scalable and offer a range of industry-leading functionalities to boost your digital presence, simplify processes and improve collaboration.
Efficient teamwork is no longer tied to a physical office space. With a phone system based in the cloud, your team can work from any location and still access the same functionalities as they would in the office. Whether they are collaborating on a document whilst working remotely or jumping on a video meeting whilst on the train to a client, your team can work together efficiently regardless of where they are based.
With multiple communication channels and a wealth of productivity tools and features at your team’s fingertips, they have everything they need to get the job done. File sharing and live document editing, allows access to a virtual environment where your team can work together in real time, as they would in the office. Users can seamlessly switch from instant messaging to calling and video meetings at the touch of a button to communicate in a way that suits the nature of their task the best.
Supervisors have access to rich data that enables effective monitoring of their team’s productivity and the experience they are providing to your customers. Use this data to make key decisions and improvements to ensure efficient workflows, strategic use of resources and streamlined processes. A cloud phone system from Elite increases productivity, improves customer satisfaction and drives your business forward.
Containing an integrated suite of collaboration features, Elite’s Cloud Communication solutions make it easier to work across multiple offices and even countries. By equipping your workforce with everything they need to connect with colleagues, customers and partners, your business will benefit from increased productivity, higher levels of customer satisfaction and faster processes.
Powered by the cloud, Elite UC-Cloud Hosting allows you to connect to and deploy a range of next-generation, productivity-enhancing solutions.
With over 20 years’ experience in the telecommunications industry, you can rely on us to not only help you find the best business phone system for you but to eliminate hassle during the implementation. We want to ensure that you can spend less time waiting to use your new solution and more time getting the most out of its features.
We are proud to have our own in-house specialists and engineers, as well as partnerships with the biggest brands in the industry, to deliver the latest technology and provide the best value for your business.
Access a range of collaboration tools that incorporate voice, instant messaging, video conferencing, and contact centre solutions from anywhere, on any device.
Cloud Communication is not a one-size-fits-all service. Choose and pay for the number of users and features that’s right for your business.
Connect individuals, teams, and customers globally with next-generation voice, team chat, meetings and contact centre solutions.
Elite communication solutions are designed to integrate with other key business systems to provide you with a truly unified digital infrastructure.
Following challenges brought about by the pandemic, Chantelle Lighting, a bespoke decorative lighting manufacturer, were looking for a solution to enable effective communication, both within the office and from home. Watch this short clip to see how 8x8 excelled the way of working for Chantelle Lighting.
Due to my technology background, I immediately knew that our existing telephony system was not fit for purpose, especially during the stresses of the pandemic. It was a high priority to support our staff and our customers with the demands of the new way of working. We needed a system that we could use onsite, on the go and from home, which we could manage ourselves, but still have support on hand.
We are dedicated to partnering with providers who share our aim of working towards a more sustainable future.
Mitel are committed to reducing carbon emissions and promoting sustainable practices throughout their supply chain. 8x8 are working towards their goal of 100% renewable energy across their data centre partners and have annual environmental reviews. Gamma have pledged to become a carbon net-zero business by 2042 and have committed to a range of projects and initiatives to preserve the planet’s resources and reduce carbon emissions.
Partnering with Gamma, Mitel and 8x8 contributes to our commitment of becoming a sustainable company.
Whether you're looking to get the ball rolling with a cloud & hosted telephone system from Elite or you're in need of advice on what is the best option for you, our team is here to help!
Fill in our contact form and one of our specialists will be in touch!