News & Insights

Your knowledge hub for all things tech. From news articles to handy guides full of top technology tips - you can find it all here.

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Telephony

10 Key Features of 8×8 XCaaS

Combining the best elements of UCaaS (Unified Communications as a Service) and CCaaS (Contact Centre as a Service), XCaaS (Experience Communications a...

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Telephony

5 Ways CCaaS Benefits Agent Management in the Travel Industry

CCaaS is a powerful communications solution, that goes beyond simply enabling teams to connect with each other and customers in a more productive way....

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Unified Communications

Unified Communications for Law Firms

Learn why managed support for communication is the right move for your business in our blog at Elite Group....

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Telephony

How Do UCaaS Solutions Solve Internal Communication Challenges?

What exactly are Unified Communications and UCaaS systems? How can they be used for the betterment of internal communications in large businesses? And...

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Telephony

5 Ways Microsoft Direct Routing Can Improve Your Communications

High-speed internet, cloud computing, and in-depth communications systems have changed how businesses interact and share information, both internally ...

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Connectivity & Networking

How Unified Communications is Driving Innovation in the Leisure Industry

Looking to communicate better with your stakeholders? Learn how UCaaS can benefit your business in the leisure industry at Elite Group. ...