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Golden Eagle Luxury Trains Case Study (IoT)

Travel | IoT

Golden Eagle Luxury Trains Case Study Overview

Golden Eagle Luxury Trains is a world-leading operator for long distance luxury rail travel providing tours through Central Asia and Europe.

Prior to working with Elite Group, Golden Eagle experienced many problems offering suitable Wi-Fi connections onboard their trains. They struggled to find a solution that provded connectivity across multiple locations and looked for a solution that was both cost-effective and time-efficient.

We supplied Golden Eagle with Pangea Global Roaming SIM cards that allowed access to high-quality internet connectivity from multiple locations.

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Watch Golden Eagle’s Case Study Video

Prefer to find out more by video? Hear it from our customer. In this video you can see how Golden Eagle utilised IOT to provide exemplary service to their customers whilst improving operations and efficiency for their team.

Golden Eagle Case Study Highlights

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Time Efficient

Team members no longer needed to waste time installing new sim cards into individual carriages at each location.

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Cost Effective

Golden Eagle no longer had to waste money purchasing new local sim cards when entering a different country.

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Consultative Approach

We took the time to understand the business's needs to find the best connectivity solution to meet those needs.

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24/7 Support

Golden Eagle have access to expert support from our specialists whenever it is required.

“I would absolutely recommend Elite Group. Their customer response time is very good. When I’m on tour, it’s 24/7, there’s no 9 to 5 – it’s around the clock work. So, when we need something doing, let’s say on a Saturday or Sunday and I call or email Elite Group, they’ll answer and will find a solution for me, which is invaluable.

James Masterson | Product Development Director | Golden Eagle
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