News & Insights

Your knowledge hub for all things tech. From news articles to handy guides full of top technology tips - you can find it all here.

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Unified Communications

Navigating Travel Industry Risks with Intelligent Communications

We’re going to explore some real-life unforeseen circumstances that the travel industry has had to navigate and how intelligent communications solut...

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Digital Transformation

Key Drivers of Digital Transformation: Why You Should Embrace Digital Technology

87% of senior business leaders see digitalisation as a priority, according to Gartner. Digital transformation is a big part of remaining competitive b...

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Elite News

Raising the Bar | Celebrating Another Successful ISO Audit

It’s been a really busy time for our Compliance Manager, Melissa Carter and our team as the company has been preparing for our annual ISO audit. ...

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Digital Transformation

Benefits of Digital Transformation and Why You Can’t Ignore Them

From improving processes to reducing costs and allowing businesses to react quickly to market changes, digital transformation provides many benefits f...

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Digital Transformation

Why Digital Transformation Is A Boardroom Issue That Can’t Be Ignored

Digital transformation has become a catch-all phrase used by any business bringing in any type of new technology to improve what they do. While thereâ...

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Digital Transformation

How Digital Transformation Is Changing Contact Centres

Today’s contact centre is a hub of customer communication and information. t’s the engine of your customer service, and as such, needs much more t...

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Digital Transformation

Contact Centre Digital Transformation: The Essential Evolution To Improve Customer Experience

From improving customer satisfaction, to providing access to multi-channel communication and using data to uncover customer insights or improve opera...